About the Learning Store

1.  Order online using your credit card (MasterCard or Visa).

2.  Call our toll-free number. Be sure to have the following information available when placing your order:
               -Name, mailing address, phone number, and e-mail address
               -Item SKU and title
               -Credit card number, expiration date, and three digit verification code. If you need to leave a voice message, please do NOT give your credit card information. Customer service will return your call.

Payment: We accept Visa and MasterCard. If paying by check, please contact us at pubs@extension.wisc.edu.

Interdepartmental orders: Email us at pubs@extension.wisc.edu before placing your order.

International orders: Must be prepaid by check. U.S. bank approval is required for all foreign checks. 

Tax exempt orders: Fax your exemption certificate to 608-265-2530 or e-mail it to pubs@extension.wisc.edu. Please call us before placing your first order to ensure your account credentials include tax exemption.

Returns and refunds: All sales are final. Digital downloads are nonrefundable. Please contact pubs@extension.wisc.edu with questions about your order.

Prices and shipping rates

Check online for the latest prices before placing an order, as prices are subject to change without notice. State and local taxes apply to Wisconsin orders.

U.S. orders are shipped via UPS and USPS. 

Please Note: Orders and shipments are processed and shipped on regular business days (Monday–Friday).  

Privacy policy

The information you provide is only used by The Learning Store to contact you about your order, and will only be used by UW-Madison Division of Extension employees with specific jobs related to the processing of your order. We never sell information about our customers to outside parties and sensitive financial information is never stored in our systems.

Customer service

Questions about your order? If you have any questions about your order or about an invoice, please contact us a pubs@extension.wisc.edu.

Questions about our materials? For more information about the topics covered in our materials, we encourage you to contact your county Extension office.